All orders are dispatched from our shop in Sydney, NSW, Australia.
Order dispatch time guidelines
|
Order Placement date
|
Dispatch Time
|
Delivery Time*
|
| 18/09/2021 onwards |
2-5 business days |
As per Australia Post timelines*
Delays in AusPost network
|
|
09/09/2021 onwards
|
4-6 business days
|
As per Australia Post timelines
|
* Please note that Australia Post is experiencing delays within their delivery network, so the delivery estimate dates are not guaranteed.
We appreciate your patience during the testing time as we are working under the challenging circumstances of Sydney COVID restrictions to prepare and pack your orders as quickly, and safely as possible. You shall receive an email / SMS notification with a tracking number as soon as your order has been dispatched. We are dispatching ALL seed orders via Australia Post tracking letters for certainty & peace of mind during this uncertain time of our lives.
AUSTRALIAN DELIVERY
Please see the table below or use the shipping calculators on this website.
| Economy Delivery |
Small seed packets |
$3.95 or FREE on orders of $40 or above |
|
Small seed packets |
$6.50 for Australia Post Tracking Letter |
|
BULK seeds by weight |
$10.00 |
| Express Delivery |
Seed packets |
$12.00 |
Economy Delivery
We'll use the most economical method to deliver your order. Delivery times vary but are generally from 3-7 business days.
During the planting season change mainly around the end of Winter (August) and the beginning of Spring (September), our order processing time can increase to 8 business days. We encourage you to plan early and place your seed order as early as possible to avoid any delays to your planting schedule. We strive to dispatch orders in 1-2 business days during the rest of the period
We ship orders in tracking letters for some of the standard economy delivery, if possible, for peace of mind. The large orders are always dispatched in a tracking letter. We may use Australia Post Registered Post, which requires a signature on delivery, or you may need to present your ID to collect it.
Express Delivery
It's the fastest possible delivery service within the Australia Post network.
Important:
We will process your order after we have received clear payment in accounts.
Orders to Western Australia and Tasmania may be subject to additional delays due to inspections by Quarantine.
Dispatch and delivery times are estimates only; we cannot guarantee delivery times as these can change for reasons beyond our control.
Postage rates are calculated based on each order. If you have placed multiple orders and have the same recipient and address, we may combine all items in single postage.
INTERNATIONAL DELIVERY
The flat International postage rate is $30 (AUD)
If you buy one packet or several packets of seeds, the shipping and handling cost will remain the same for us.
Economy Air Mail letter service has been suspended by the Australia Post until further notice due to COVID related flight restrictions.
We use Australia Post International Standard Post Parcel with a tracking facility for the International seed order delivery. It is expensive compare to Air Mail. Please check the rate yourself on auspost.com.au.
Please note that we will ship international orders at the buyer's risk and provide you with a tracking number. If your order is lost, stolen, delayed, damaged, confiscated, seized, or you don't get it for any reason, then, unfortunately, there will be NO REFUND.
We destroy all returned international seed mail orders as they are a bio-security risk for us.
We DO NOT provide phytosanitary certificates for any of our seed varieties.
